SHIPPING & RETURNS

SHIPPING POLICY

  • We offer local shipping within the Greater Toronto Area for a flat rate of $15 per order.

  • Most orders are shipped within 48 hours of the order being placed.

  • After placing your order, an email confirmation will be sent to you with your unique order number and then tracking information once your order has shipped.

  • You can expect to receive your order within 3 to 5 business days after it has been shipped.

  • For orders outside of the GTA, shipping charges will vary and will be confirmed before the order is shipped.

  • We do not ship internationally.

RETURN POLICY

  • Due to the nature of the products we sell, we do not accept returns on products that have been open, used or unsealed.

  • Returns must be in original packaging and in good condition.

  • Returns must be received within seven days of purchase.

PRICING

  • Prices listed are subject to change without prior notice.

  • Prices listed do not include H.S.T.

GIFT CARDS

  • Gift cards are available for any product or service,
    in any dollar denomination.

  • All gift cards have no expiry date.

  • TTMSPA is not responsible for any lost or stolen gift cards.

  • Gift cards are non replaceable or refundable.

ALLERGIES AND REACTIONS

  • If you experience allergic reaction or unusual skin irritation to any product we ask you to advise us immediately within 48 hours.

  • We will provide an exchange or credit towards another product if an allergic reaction or unusual skin irritation has been confirmed.

  • Please note that photos of the reaction may be required.