Tip & Toe MedSpa - (905) 946-2222 info@ttmspa.com



Do I need to prep before my appointment?

Prior to your appointment, try your best to arrive without any eye makeup. Do not curl your eyelashes or wear mascara the day before and the day of your appointment. This will help minimize the cleanup time & leave more time for lashing.

Will eyelash extensions ruin my natural lashes or cause them to fall out?

Based on the growth cycle of eyelashes, when applying lashes, lash stylists are trained to look for adult lashes to attach the individual synthetic lashes. Young (baby) lashes are left to allow them to fully develop and when it comes time to re-lash, we have strong new lashes to bond to. Lash extensions will not cause your natural lashes to fall out. Remember that your natural lashes have their own life cycle of falling out and growing – like the hair found elsewhere on your body. It’s hard to notice small lashes falling out, but when attached to a thicker, longer lash they become much more noticeable! Once the extensions are removed, your own eyes may appear smaller; your natural lashes shorter and sparser because you’ve been accustomed to a full set of longer, thicker lashes.

How long does it take to apply lash extensions?

Lash extensions are applied while you are laying down with your eyes closed on a comfortable spa bed in a serene setting. This usually takes about 1.5 – 2.5 hours, but can also vary on the set of lashes you decide to get and your natural lashes. After prepping your lashes, your bottom lashes are protected with a gel eye pad, lash extensions are then applied 1-to-1 with medical grade adhesive. It is a really relaxing, non-invasive treatment and most of our clients take the time to catch up on their beauty sleep!

How long will my new lashes last?

Your new lashes will last between 2 to 4 weeks depending on your skincare routine and your natural lash life. The better care you take of your lashes in between fills – the longer they will last. It is important to cleanse your lashes daily to ensure no makeup or dirt is trapped along your lash line. To maintain a full look of your lashes, it will require you to maintain refills every 2-3 weeks. After 3 weeks or less than 40% of your lashes remaining, you will require a new set and will be charged the cost of a new set.


How often should I be coming in for lash refills?

We recommend getting refills every 2 to 3 weeks. If you wait too long your extensions will fall out and you will require a full set. Factors such as exposure to humidity, steam, or touching your eyes a lot may cause them to fall out quicker. Refills can take 1 to 1.5 hours, depending on the state of your remaining lashes. A good sign of when you need a refill is when 50% – 60% are gone.

Can I apply mascara to my lash extensions?

Yes, however you must only apply water based mascara. DO NOT USE OIL BASED OR WATER PROOF MASCARA. Waterproof mascara and any type of oil based mascara will dissolve the bonding agent of the extensions causing them to fall out sooner. Also, take care of washing off all eye makeup with oil free products. * Try Micellar water

Can I swim, shower, or exercise while wearing lash extensions.

Yes. The bonding agent we use is waterproof and allows you to shower, swim & exercise. However, you MUST NOT wet or expose your eyelash extensions to steam for at least 24 hours. This allows the bonding agent to fully dry and prolong the life of your extensions.

How do I take care of my new lash extensions?

  • Do not get your lashes wet for at least 24 hours
  • Do not go tanning for at least 24 hours
  • Use oil-free makeup remover only
  • Try not to run water directly on your lashes
  • Do not rub, pick or pull your eyelashes
  • If using mascara, use water based formulas only and avoid the root area
  • Do not use an eyelash curler or heated eyelash curler
  • Try to avoid extended exposure to heat, steam, saunas or friction

Water Based Mascara’s:

  • Maybeline Great Lash
  • Benefit BADgal Lash
  • Laura Mercier Long Lash Mascara
  • Yves Saint Laurent Mascara Volume Effet Faux Cils
  • Lancome Definicils Volume Effet Faux Cils
  • Clinique Naturally Glossy Mascara